Support

If you're in crisis right now

Omimi isn't an emergency service. If you're thinking about ending your life, or you're in danger, please call your local emergency number now, or reach a free helpline through SOS → Help now in the app or at findahelpline.com. You deserve support from a real person.

Questions people often ask

• How do I cancel my membership? Memberships are billed by Apple or Google. On iPhone: Settings → your name → Subscriptions → Omimi. On Android: Google Play → your profile → Payments & subscriptions → Subscriptions → Omimi. You keep everything until the end of the period you paid for.
• I got a new phone. Where is my membership? Open Omimi's membership page and tap “Restore purchases”, signed in with the same Apple ID or Google account.
• Where is my data? Almost everything is saved only on your phone. Read the privacy policy for the details.
• How do I delete my data? In the app: Settings → Delete account and data. More on the Delete your data page.
• What does Omimi's AI read? Only for members who allow it: what you write in Talk with Omimi, your recent journal pages and check-in notes, to reflect them back to you. It's never kept on our server or used to train AI. You can turn it off in Settings → My profile.
• Is Omimi therapy? No. Omimi is a gentle companion for your wellbeing. It notices patterns and never diagnoses. Please talk to a doctor about your health, and before making any medical decisions.

Something isn't working?

Write to hello@omimi.app and tell us what happened, which phone you use, and, if you can, add a screenshot. Thank you for helping Omimi get better.